Effective Date:26th April 2025
At Travdif ("we," "us," or "our"), your privacy is extremely important to us.
This Privacy Policy outlines how we collect, use, protect, and share your personal information when you engage with our services, whether through our website, mobile site, WhatsApp, phone, or any other communication channel.
By using Travdif’s services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following information from you:
a) Personal Information
- Full Name
- Contact details (email address, mobile number, WhatsApp number, mailing address)
- Government-issued identification documents (passport, Aadhaar, visa details when necessary for bookings)
- Emergency contact information
b) Payment Information
-
Payment method details (e.g., UPI IDs, credit/debit card information, bank transfer details).
- Note: We do not store your sensitive financial information (e.g., CVV numbers, card expiry dates) on our servers.
c) Travel Preferences
- Destination interests
- Food preferences (e.g., vegetarian, allergies)
- Accommodation preferences
- Special requests or mobility requirements
d) Technical Information
- IP address
- Browser type
- Device type
- Operating system
- Access times and referring website addresses
2. How We Use Your Information
Travdif uses your information for the following purposes:
- To confirm and process your bookings and travel arrangements.
- To customize travel experiences according to your preferences.
- To communicate important trip updates, confirmations, changes, and promotional offers.
- To improve our services based on user preferences and feedback.
- To comply with legal obligations, tax regulations, and government requirements (such as TCS compliance).
- To ensure user safety and operational efficiency during trips.
3. Sharing of Your Information
We may share your information under specific circumstances:
- Service Providers: With trusted third-party vendors such as hotels, transportation companies, local guides, and insurance partners to fulfill travel services.
- Legal Compliance: If required to do so by law enforcement, government authorities, or in response to legal processes.
- Internal Use: With Travdif employees and contractors under confidentiality agreements to support operational needs.
- Business Transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Cookies and Tracking Technologies
Our website may use cookies, pixels, and similar tracking technologies to:
- Enhance user experience
- Remember your preferences
- Monitor website traffic and performance
- Deliver personalized content and offers
You can modify your browser settings to decline cookies; however, this may affect your user experience.
5. Data Security
We are committed to protecting your personal information.
Travdif implements appropriate physical, electronic, and administrative measures to secure your data against unauthorized access, alteration, disclosure, or destruction.
However:
No internet transmission or data storage system can be guaranteed to be 100% secure.
By using our services, you acknowledge this risk.
6. Your Choices and Rights
You have the right to:
- Access the personal information we hold about you.
- Correct inaccuracies in your personal information.
- Request deletion of your information (subject to applicable legal obligations).
You can update or request changes by contacting us at: travdif@gmail.com
You may also opt-out of promotional communications anytime by clicking the "Unsubscribe" link provided in our emails or replying "STOP" to WhatsApp messages.
7. Retention of Data
We retain your information:
- As long as necessary to fulfill the purposes outlined in this Policy.
- As required to comply with legal obligations, resolve disputes, and enforce agreements.
Typically, basic booking and financial data is retained for at least 7 years to comply with tax regulations.
8. Children's Privacy
Travdif does not knowingly collect personal information from individuals under 18 years of age without verifiable parental consent.
If we discover that a minor has provided personal data without parental approval, we will delete such information immediately.
9. International Users
If you are accessing Travdif from outside India, please be aware that your information will be processed and stored in India.
By using our services, you consent to the transfer, storage, and processing of your information in India.
10. Changes to This Privacy Policy
Travdif reserves the right to update or modify this Privacy Policy at any time.
Changes will be posted on this page with an updated "Effective Date."
Your continued use of our services after any changes indicates your acceptance of the revised Privacy Policy.
11. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or our data handling practices, please contact us at:
Travdif
Email: travdif@gmail.com
Phone: +91-6376664023
Website: www.travdif.com
"Travdif — Traveling differently means protecting your privacy differently too."